4.78 | 67 Reviews
ERVIN | Winter Coat
Free delivery on orders over €30
14-day return guarantee
You can pay using the available payment methods at checkout.
All orders are processed within 24–48 business hours.
Estimated Delivery Time
Once shipped, delivery typically takes 3–6 business days, depending on your location.
Shipping Origin
We ship orders from our USA warehouse whenever stock is available. In the event that an item is temporarily out of stock in the USA, your order will be dispatched from one of our international fulfillment centers located in Canada, Europe, or Asia, depending on which location is closest to your delivery address. This helps ensure the fastest and most reliable delivery possible.
Worldwide Shipping
We offer worldwide shipping, except to countries and regions subject to international shipping restrictions and sanctions.
Restricted Countries & Regions
At this time, we do not ship to the following destinations:
- North Korea (DPRK)
- Iran
- Syria
- Cuba
- Russia
- Belarus
- Crimea region (Ukraine)
- Donetsk region (Ukraine)
- Luhansk region (Ukraine)
Orders placed with shipping addresses in these countries or regions will be automatically canceled and fully refunded.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment at every stage of delivery.
If you have any questions regarding shipping or delivery, our support team is always happy to help.
Returns are accepted within 14 days of delivery. Items must be unused and in original packaging.
Contact us at info@severineshop.com
Refunds are processed within 5–7 business days.
Wash at 30°C. Do not bleach. Air dry. Iron at medium temperature.
Shoe care:
Clean with a damp cloth. Dry at room temperature.
Reviews
Verified Buyer
14 DAY RETURN POLICY
Customer satisfaction is our commitment. If you're not satisfied with your purchase, you can return it within 14 days.
Community
Over 50,000 customers worldwide have already chosen our clothing – their trust is our greatest recognition.
OUR CUSTOMERS LOVE US
"SEVERINA exceeds all expectations! Their elegant clothing helps me feel beautiful and confident every day."
Amazing dress! Great quality and the fit is perfect for my body.
Highly recommend! The blouse is perfect for work attire. Fast delivery.
The jacket is very good quality and stylish. Fast delivery.
Elegant blouse with great stitching. The material is very pleasant.
Good quality for the price. The pants are perfect for everyday wear.
Well packaged and delivered quickly. The sweater is very warm! Recommend!
Great skirt! Quality exceeds expectations.
I love this cardigan, very comfortable.
The fabric is soft to touch. The dress was properly packaged and clean when received. I invite you to shop at SEVERINA store.
WE ARE HERE TO ANSWER YOUR QUESTIONS
FREQUENTLY ASKED QUESTIONS
About Our Products
SEVERINE clothing is made from high-quality materials that meet European standards. We use only natural fabrics - cotton, linen, wool, and silk. Each garment is carefully checked before being sent to the customer. Our tailors have more than 10 years of experience in women's clothing production.
Our clothing is available in sizes from XS to XXL. In each product description, you'll find a detailed size chart with measurements in centimeters. We also offer individual consultation on size selection - just contact us by email or phone.
Yes, we offer custom order services. We can change the color, size, or some design elements of the garment. Custom orders take 2-3 weeks. Contact us by email with your preferences, and we'll provide a detailed proposal with pricing.
Sizes & Fit
We recommend using our size chart, which is provided in each product description. Measure your bust, waist, and hip circumference in centimeters and compare with the chart data. If you're unsure between two sizes, choose the larger one. Our clothing is sewn according to European standards.
Yes, we offer free size exchange within 14 days of purchase. The garment must be unworn, with tags and original packaging. Just contact us, and we'll organize pickup and deliver the new size. The exchange process takes 3-5 business days.
Clothing care instructions:
- Wash at 30°C with similar colored garments
- Use gentle detergents without bleaching agents
- Dry flat, avoiding direct sunlight
- Ironing temperature depends on the fabric - check the label
- We recommend dry cleaning for wool and silk items
By following these recommendations, your clothing will stay beautiful for many years.
Ordering & Shipping
We offer a 14-day return guarantee for all standard products. Garments must be returned undamaged, unworn, with original tags and packaging. Custom orders are not returnable, except in cases of manufacturing defects. To initiate a return, contact our customer service team with your order number.
All our clothing has a 6-month warranty for manufacturing defects. This includes seam tears, button or zipper malfunctions, fabric defects. The warranty does not cover normal wear and tear, improper care, or mechanical damage. For warranty claims, contact us with your order number and photos of the problem.
Delivery time depends on location:
- Germany: 4-7 business days
- Other countries: 6-9 business days
All orders have a tracking number so you can track your shipment.
Need more help? Our team is always ready to assist you.
CONTACT US
FREE SHIPPING
We offer free shipping worldwide on orders over €80
CUSTOMER SERVICE
Our customer service team works Monday-Friday 9:00-18:00
SECURE PAYMENTS
We accept secure payments by credit card, PayPal, Apple Pay and Google Pay